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Occasion Mingle Money Back Policy
Last Updated: January-10-2024
We want you to be completely satisfied with your purchase from [Your Company Name]. If for any reason you are not happy with your product, we offer a money-back guarantee under the following conditions:
1. Eligibility:
To be eligible for a refund, you must meet the following criteria:
- Your request for a refund must be made within [number of days, e.g., 30 days] from the date of purchase.
- The product must be in its original condition, unused, and in the same packaging as you received it.
2. Refund Process:
To initiate a refund, please follow these steps:
- Contact our customer support team to inform them about the reason for your dissatisfaction.
- Once your request is approved, securely pack the product and ship it to the address provided by our customer support team.
- Include a copy of the purchase confirmation email or order number inside the package.
- Once we receive the returned item, we will process your refund. Please note that shipping and handling charges are non-refundable.
- Please allow [number of days, e.g., 14 days] for the refund to be credited to your original payment method.
3. Return Shipping:
You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe and timely return of the product.
4. Damaged or Defective Products:
If the product you received is damaged or defective, please contact our customer support team immediately. We will arrange for the return of the product at our expense and provide you with a replacement or refund.
5. Exclusions:
This money-back guarantee does not apply to custom or personalized products, as these are non-refundable unless damaged or defective.
6. Contact Information:
If you have any questions or concerns about our Money Back Policy, please contact us at.
Thank you for choosing [Ocassion Mingle]. We appreciate your business, and we are committed to ensuring your satisfaction with our products.